“Reconnect needed” on a channel

What it means

Karrow can only post while the platform still accepts its permission. That can stop when a login expires, you change your password, or you remove Karrow’s access on the platform. The account then shows Reconnect needed in Settings → Channels and on the publication’s Channels tab.

Fix it

1. 1Open Settings → Channels and find the account marked Reconnect needed.
2. 2Click Reconnect. The platform’s sign-in opens in a new window.
3. 3Sign in with the same account and approve. The account turns active again.

Make sure your browser is signed in to the same account on that platform, or you may reconnect a different one.

Your scheduled posts

Posts scheduled on that account may fail while it’s disconnected. Once you reconnect, open any failed ones and use Edit & reschedule.