Question 1

What is Karrow?

Accepted Answer

Karrow turns each newsletter issue into social posts written in your publication’s own voice, then lets you review, schedule, and publish them across X, LinkedIn, Threads, Facebook, and Reddit from one studio.

Question 2

Which newsletter platforms can I connect?

Accepted Answer

beehiiv and Ghost today. You connect with your own API key, and every new issue is ingested automatically.

Question 3

Where do I find my API key?

Accepted Answer

In beehiiv, go to Settings → Workspace → API and create a key. In Ghost, go to Settings → Integrations → Add custom integration and copy its Admin API key. Paste it into Karrow when you connect your publication; Karrow uses the key only to read your published issues and never edits your content (it adds a webhook so new issues arrive as you publish; a Ghost Admin key has full access to your site, so keep it private). Manage your keys later in Settings → API keys.

Question 4

Which social channels can I publish to?

Accepted Answer

X, LinkedIn, Threads, Facebook, and Reddit. Every channel is included in the price of a publication, however many you connect.

Question 5

How do I connect a social account?

Accepted Answer

Open Settings → Channels and choose the platform. You sign in on that platform’s own page and authorize Karrow to post for you; Karrow never sees your social password. Each publication keeps its own set of channels.

Question 6

What counts as a “publication”?

Accepted Answer

One connected newsletter: your beehiiv or Ghost account. Every channel you attach to it is included in the price. Running four newsletters is four publications.

Question 7

Will the posts sound like AI?

Accepted Answer

Voice is trained on your own newsletter archive, not a swipe file of other people’s posts, so drafts read like you wrote them. Nothing publishes automatically. You review and approve every post in a real editor first.

Question 8

Where does my voice come from?

Accepted Answer

Only from your own publication’s archive. Karrow reads your past issues to learn how you write. It never borrows voice from other people’s posts, and each of your publications keeps a voice of its own.

Question 9

What are Playbooks?

Accepted Answer

Playbooks are post formats, such as a hook-and-payoff or a numbered thread, distilled from high-performing public posts. They shape the structure of a draft, never its wording or voice. They show what top accounts do; they are not a promise of reach.

Question 10

Do I have to use AI?

Accepted Answer

No. Choose New post → Write a post, pick your channels, and write it yourself in the editor. AI drafting is there when you attach an issue, and you can always edit, rewrite, or discard what it suggests.

Question 11

Can I write one post for several channels at once?

Accepted Answer

Yes. In Write a post, select every channel you want. Each channel gets its own draft, shown as tabs above the editor, so you can tailor the wording to each platform. Use Add channel to bring in another one mid-draft, starting from what you have already written.

Question 12

Can I draft from an older issue?

Accepted Answer

Yes. When you start a new post, the issue search is already open on the left. Pick any issue from your back catalogue to read it beside the editor and draft from it.

Question 13

Does Karrow ever post without me?

Accepted Answer

Never. Nothing publishes until you schedule it or press Post now. Scheduling a post is the approval.

Question 14

How do I schedule a post?

Accepted Answer

Open the draft, pick a date and time, and schedule it. You can also drag a draft onto a day in the calendar. Times are shown in your own timezone.

Question 15

What is the first comment?

Accepted Answer

An optional reply Karrow posts under your post the moment it goes live. It is a good home for a subscribe link, because many platforms show posts with links in the body to fewer people.

Question 16

Can I change a post after it is scheduled?

Accepted Answer

A scheduled post’s text is locked, so what goes out is exactly what you approved. To change it, open the post and choose Cancel scheduled post: it goes back to being a draft you can edit and schedule again. If a post fails to publish, you can edit and reschedule it the same way.

Question 17

Where can I see how my posts performed?

Accepted Answer

In Analytics, per channel and per post, for X, LinkedIn, Threads, and Facebook. Numbers refresh when you open the page and daily in the background, so they are not real-time; each one shows when it was last updated. Reddit does not provide post analytics to apps like Karrow.

Question 18

How much does Karrow cost?

Accepted Answer

$59 per connected publication per month, with every channel included and no metering. Paying annually is $590 per publication per year, which is two months free.

Question 19

Do I need a credit card to start?

Accepted Answer

No. Connecting your publication, generating drafts, editing, and reviewing are all free, with no card and no time limit. You pay only when you’re ready to schedule and publish.

Question 20

I run several newsletters. How does that work?

Accepted Answer

Pricing is per publication, so it scales linearly: two publications is $118/mo, four is $236/mo. Each keeps its own trained voice and its own channels, side by side in one studio. Built for ghostwriters and boutique social shops.

Question 21

Can I cancel anytime?

Accepted Answer

Yes. Monthly plans cancel at the end of the billing period; you keep access until then. There’s no lock-in.

Question 22

Can I get a refund?

Accepted Answer

Yes. If Karrow isn’t right for you, email us within 7 days of your first payment for a full refund, no reasons needed. Refunds go back to your original payment method, usually within 5 to 7 business days.

Question 23

Can I invite my team?

Accepted Answer

Yes. Invite teammates by email from Settings → Members. Everyone in a workspace has the same access: they can connect, draft, edit, schedule, and invite.

Question 24

Can I manage several clients or brands?

Accepted Answer

Yes. Connect each newsletter as its own publication; each keeps its own voice and its own channels. If you want billing kept apart, you can also create a separate workspace for a client.

Question 25

Is my data safe?

Accepted Answer

Your newsletter content is used only to generate your drafts, never to train a model shared with anyone else. You connect with your own API keys, and you can disconnect any account at any time. See our Privacy Policy for details.

Question 26

How do I disconnect an account or delete my data?

Accepted Answer

Disconnect a social account in Settings → Channels, or a newsletter key in Settings → API keys, at any time. To delete a workspace and everything in it, use Settings → General; on a paid plan, cancel in Billing first. Settings → Profile deletes your own account. Or email us and we’ll handle it.

How can we help?

Getting started

Writing & your voice

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Plans & billing

Account, team & data

Guides

What Karrow is (and isn’t)

Key words in Karrow

Your first week with Karrow

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